SECTION 1

QUESTIONS 1-6 (EXAM PAPER /AUDIO SCRIPT – WHAT YOU READ / WHAT YOU LISTEN)

Complete the notes below.

Write ONE WORD  for each answer.

SELF – DRIVE TOURS IN THE USA

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TRAVEL AGENT: Good morning. World Tours. My name is Jamie. How can I help you?

ANDREA: Good morning. I want some information on self-drive tours in the USA.

Could you send me a brochure?

TRAVEL AGENT: Of course. Could I have your name please?

ANDREA: Andrea Brown.

 Example: 

Name:  Andrea ….Brown.… 

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TRAVEL AGENT : Thank you. And your address? 

ANDREA : 24 Ardleigh Road.

TRAVEL AGENT : Can you spell that?

ANDREA: A-R-D-L-E – I-G-H  Road. 

 24 1…..Ardleigh …………. Road (The first letter should be in capital letter – Ardleigh-)

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TRAVEL AGENT : Postcode?

ANDREA : BH5 2OP 

 BH5 2OP 

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TRAVEL AGENT : Thanks. And can I have your phone number?

ANDREA : Is it a mobile alright.

TRAVEL AGENT :Fine.

ANDREA : It’s 07786643091

(mobile) 07786643091

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TRAVEL AGENT : Thank you. And can I ask you where you heard about World Tours? From a friend ? Or did you see an advert somewhere?

ANDREA : No, I read about you in the newspaper.

about company from: 2…….newspaper………………..

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TRAVEL AGENT : OK. I’ll  get the brochures in the post to you but can I give you some information over the phone. What kinds of things do you want to do on your holiday?

ANDREA : I’m interested in going to California with my family. I’ve got two children and we want to hire a car.

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TRAVEL AGENT : OK. We have a couple of self-drive tours there visiting different places of interest in California.

 **Possible self drive tours >>>***(a couple of self-drive tours)***

TRAVEL AGENT : The first one begins in Los Angeles.

***Trip One: >>>***(the first one)***

TRAVEL AGENT : and there is plenty of time to visit some of the theme parks there.

ANDREA :That’s something on my children’s list so I’d want to include that. 

• Angeles; customer wants to visit some 3…………..theme………….parks with her children

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TRAVEL AGENT : Good. Then you drive to San Francisco. From San Francisco you can drive to Yosemite Park where you spend a couple of nights. You can choose to stay in a lodge or on the campsite.

ANDREA : I don’t like the idea of staying in a tent. It’d be too hot.

• Park; customer wants to stay in a lodge , not a 4………tent…………

TRAVEL AGENT : Right. And the tour ends in Las Vegas.

ANDREA : OK.

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TRAVEL AGENT : OK. The other trip we can arrange is slightly different. It starts in San Francisco. Then you drive south to Cambria.

 ***Trip Two: >>> ***(the other trip)***

ANDREA : Someone told me there’s a really nice castle near Cambria. Will we go near that?

TRAVEL AGENT :Hearst Castle is on that road so you could stop there.

ANDREA :Good. I’d like to do that. Does this trip also go into the desert?

• wants to see the 5……….Castle……………. on the way to Cambria

TRAVEL AGENT :No it coninues to Santa Monica where most people like to stop and do some shopping.

ANDREA :We have enough of that at home so that doesn’t interest us.

• At Santa Monica; not interested in shopping

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TRAVEL AGENT :OK: Well you could go straight on to San Dieago.

ANDREA :That’s good for beaches isn’t it.

TRAVEL AGENT : That’s right, that’s a good place to relax and your children might like to visit the zoo before flying home.

ANDREA : I don’t think so. We want some time for sunbathing and swimming. 

• At San diego, wants to spend time on the  6……..beaches…………….…..

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QUESTIONS 7-10 (EXAM PAPER /AUDIO SCRIPT – WHAT YOU READ / WHAT YOU LISTEN)

Complete the table below.

Write ONE WORD AND / OR A NUMBER for each answer.

ANDREA : So how many days are the trips and how much do they cost?

TRAVEL AGENT : The first one I told you about is a self-drive tour through California which lasts twelve days 

 Trip 1 : >>>***(The first one) ***

 Number of days: 12 days

and covers 2.020 kilometres. The shortest journey is 206 km and the longest is 632 kilometres. 

Total distance: 7……....2020…………..…..

The cost is £525 per person.

(per person) £525

That includes accomodation, car rental and a flight but no meals.

 Includes: 

  accomodation

  car

8……...flight………………..>>>***(a flight)

ANDREA : OK. And the other trip?

  Trip 2 :>>>***(And the other trip?)***

TRAVEL AGENT :That lasts nine days but you spend only three days on the road. 

 Number of days: 9 days

You cover about 980 kilometres altogether.

Total distance: 980 km

So is that cheaper then?

TRAVEL AGENT :Yes, it’s almost a hundres pounds cheaper. It’s £429 per person, which is a good deal

 Price (per person) 9……..£429…………….…..

ANDREA : So that covers accomodation and car hire. 

 Includes:

 accomodation

  car

What about flights? 

TRAVEL AGENT : They aren’t included. But these hotels offer dinner in the price.

10…….dinner.…………….…..

ANDREA :OK. Well, thank you very much, I!ll be in touch when I’ve had a chance to look at the brochure.

TRAVEL AGENT :I’m pleased to help. Goodbye.

ANDREA :Goodbye.

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Vocabulary

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a person who buys goods or a service

Mrs Wilson is one of our regular customers.

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wanting to give your attention to something and discover more about it

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send -sent-sent

to cause something to go from one place to another, especially by post or email

We’ll send it by post/airmail/sea.

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an advertisement

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facts about a situation, person, event, etc.:

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rent to pay to use something for a short period:

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to contain something as a part of something else, or to make something part of something else:

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to continue to exist:

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to put or spread something over something, or to lie on thesurface of something:

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a place to live, work, stay, etc. in:

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an agreement or arrangement, esp. in business:

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to want something to stop because it is annoying you:

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